Interactive Intelligence Log Viewer

Interactive Intelligence Log Viewer is a troubleshooting and analysis utility developed by Interactive Intelligence, Inc. It streamlines the process of opening, inspecting, and correlating log files produced by Interactive Intelligence solutions—helping administrators, support engineers, and developers quickly pinpoint issues across complex, multi-component deployments.

Key capabilities:

• Fast viewing of large log files with clear severity indicators (error, warning, info, debug)
• Powerful filtering and search (by text, severity, component, timestamps, and more)
• Multi-file correlation to follow events across services and machines using time-based alignment
• Quick navigation with jump-to-next-error, bookmarks, and collapsible detail sections
• Side-by-side comparison and time range selection for focused analysis
• Live follow/tail mode to monitor logs as they update
• Easy export or copy of filtered results for sharing with support teams

Typical uses:

• Accelerating root-cause analysis for incidents and performance issues
• Correlating events across CIC and related components in distributed environments
• Validating configuration changes and deployments
• Producing concise, shareable evidence for support tickets and post-incident reviews

By centralizing viewing, filtering, and cross-log correlation, Interactive Intelligence Log Viewer reduces time-to-diagnosis and improves reliability in Interactive Intelligence–based contact center environments.

Interactive Intelligence Log Viewer is developed by Interactive Intelligence, Inc.. The most popular version of this product among our users is unknown. The name of the program executable file is ininlogviewer-w32r-1-2.exe.